Cancellation Policy

Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date of the contract.

To exercise your right of withdrawal, you must contact us (AROX Webservice & Multimedia Pool Shop, Georg-Bärsch-Straße 7, 65428 Rüsselsheim / Germany, info@multimedia-pool.com, Telephone: 0049 6142 3592290 (costs for telephone in Germany: 14 Ct / minute from the German fixed network, a maximum of 42 Ct / minute from the mobile networks), fax: 0049 6142 3594277) by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to contract to revoke, inform. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

If you have requested that the services be commenced during the period of cancellation, you must pay us a reasonable amount equal to the proportion of services already provided by you at the time you inform us of the exercise of the right of withdrawal in respect of this contract Comparison with the total volume of services provided for in the contract.

model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To AROX Webservice & Multimedia Pool Shop, Georg-Baersch-Strasse 7, 65428 Ruesselsheim / Germany, info@multimedia-pool.com, Fax: 00 49 6142 3594277

- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / downloads / licenses / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- Date

___________

(*) Delete as appropriate.